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Terms of Service

Last updated: November 12, 2026

1. About these terms

These terms apply to services booked through Aircon Servicing Jurong, the Jurong service of Cool Earth Aircon, 108 Simei Street 1, Block 108, Singapore 520108. By booking a job or using this website, you agree to these terms.

2. Our services

We provide aircon servicing, cleaning and repair for homes and businesses in Jurong and nearby estates, including:

Aircon installation and replacement are not offered through this website. They are handled by Cool Earth Aircon at coolearth.com.sg. We do not work on central chiller plants, car aircon, portable aircon or other appliances.

3. Quotes and pricing

  • All prices are in Singapore dollars (S$).
  • General servicing for wall-mounted units follows our published price list.
  • Chemical wash, chemical overhaul, gas top-up and repair prices depend on unit type and condition. We give you a fixed quote before any work starts.
  • There is no callout fee for jobs in Jurong.
  • If we find something on site that changes the job, we explain it and quote it. We do not do extra work without your agreement.
  • Prices on this website may change. The quote you accept for a booking is the price for that job.

4. Bookings and access

  • Same-day slots are offered in Jurong, subject to availability. We do not guarantee a specific arrival time beyond the agreed slot.
  • An adult must be present to let the technician in and confirm the quote before work starts.
  • Please clear the area below each indoor unit and give safe access to the outdoor unit.
  • If your condo or building requires contractor registration, please tell us when booking. Delays caused by access rules may require rescheduling.

5. Rescheduling and cancellation

Please let us know as early as possible if you need to change or cancel a booking, ideally at least 24 hours before the slot, so we can offer it to another customer.

6. Payment

Payment is made after the job, once the work is done and each unit has been tested. We do not ask for a deposit for standard servicing, cleaning or repair. Accepted payment methods will be confirmed with your quote.

7. 90-day workmanship warranty

  • All work carries a 90-day workmanship warranty from the date of the job.
  • If the same fault we worked on comes back within 90 days, we will return and fix it at no extra charge.
  • The warranty covers our workmanship. It does not cover new, unrelated faults, damage from misuse, power surges, third-party work on the unit after our visit, or parts that fail from age or wear unrelated to our work.
  • To make a claim, contact us by WhatsApp, phone or email with your job details.

8. Older units and existing faults

Older units may have worn parts, brittle plastic or corroded piping. We take care, but we are not responsible for existing faults or for parts that fail because of their age during normal servicing or cleaning. If we think a unit is at risk, we will tell you before starting.

9. Maintenance contracts

Maintenance contracts cover the number of servicing visits and units stated in your contract. Chemical washes, overhauls and repairs are quoted separately unless your contract says otherwise.

10. Limitation of liability

To the extent allowed by law, our liability for any job is limited to the amount you paid for that job. We are not liable for indirect or consequential losses.

11. Website content

Content on this website, including text and guides, is for general information. It is not a substitute for an on-site check by a technician. Content belongs to Cool Earth Aircon and may not be copied without permission.

12. Governing law

These terms are governed by the laws of Singapore.

13. Contact